2. Speaking - 5, 24 + 1 By May 20

2. Speaking    5. CLB5S Answer the phone at work. Provide information to the caller (such as company name, hours of operation, basic information about a product or service).
        1. Leave a telephone recording of the above details on Chirbit.com.

• Good Morning, Thank you for calling Eddie Bauer Fairview mall store. Our address is Fairview Mall 1800 Sheppard Ave. E. 1012, ON M2J 5A7. 

• Our hours are Mon - Fri: 10am - 9pm. Saturday: 9:30am - 9pm. Sunday: 11am - 7pm.

• This week we have sales promotion. All kinds of outerwear are 50% off.

• Thank you for calling Eddie Bauer. Have a great day.
• http://chirb.it/Da4POP

        2. Include a tiny detail about a good or service not available, e.g. an advertised sale of mushrooms or free rides that has run out. What expressions would you use?

• Do you mind holding while I check on that. ... Thank you for waiting. I’m sorry, This promotion finished last week.

        3. Ask yourself: Did you answer the phone, greet a caller, and close a conversation using appropriate conventions and expressions; and provide simple personal information?

• Yes I did.